Dial Car, Inc. and its subsidiary (collectively “Our,” “Us” or “We”) recognize the importance of protecting the privacy
that are applicable whenever you use Our Services and access one of Our Websites. This Policy is part of, and incorporated
into Our Terms and Conditions. We may update this Policy from time to time,
for such updates and changes.
How We Collect Personal Information
We collect both “Personal Information” and “Anonymous Information” about our customers. Personal Information is information
that is unique to an individual, and includes without limitation Your name, address, telephone number(s), e-mail address(es),
payment information, customer preferences, and voicemail messages, e-mails and other communications you send to or receive
from Us or our affiliated drivers. Anonymous information is information that is not unique to you, and that cannot
be used to identify you. Such information includes without limitation information about the devices used to access
Our Service, such as your computer’s IP address, operating system, and domain names.
Cookies and Analytics
Our websites use “cookies” (small files that permit us to identify your computer or mobile device on future visits).
Cookies are used to keep track of the pages you visit on the Websites, and to store information about You and
Your preferences between visits to the Websites. We also collect Anonymous Information about your computer or
mobile device when you use our Websites such its IP address, operating system and browser type, which we may use to help maintain and improve the Websites. Personal Information collected may be used to send You promotional and/or marketing materials
and offers, reservations information, customer service responses, and other information we believe to be of interest to You.
How We Use Your Personal Information
Your Personal Information will never be sold or shared with any third party, and will be used solely for the purposes of
providing You with transportation services and related customer service and support, except as otherwise set forth
in this Policy. By using our Services, You consent to our disclosure to our independent drivers of Personal
Information necessary to properly service your reservation, inclusive of Your name, telephone number,
pick-up location, and drop-off location.
We may disclose Personal Information we have collected about You if We are required by law to do so, if We reasonably believe
same to be necessary in order to comply with the law, if We reasonably believe same to be necessary in order to protect
the health and safety of our drivers, other customers, or any third party, or if we deem same necessary in order to
protect Our rights and/or the rights of our drivers, our customers, or any third party.
How We Safeguard Your Information
We have implemented appropriate security measures designed to protect your Personal Information. These include physical,
electronic and procedural safeguards that guard your non-public personal information against unauthorized access or use.
Our employees are subject to policies that require maintaining the confidentiality of customer information.
Despite these efforts, by using the Websites and our Service, you acknowledge that no transmission of data over
the Internet can be guaranteed to be 100% secure, and accordingly, that We cannot guarantee that such information
will not be intercepted by third-parties. In the event We learn of a security breach, we will immediately provide
notice to You, and take all remedial steps required by state and federal laws, rules and regulations.
Your Right to Access and Control Your Personal Data
You have the right to decline to provide Personal Information to Us. Many of Our services require some Personal Information
in order to properly provide You with certain services. If You elect not to provide such Personal Information,
We cannot provide you with those services. Personal Data is retained for as long as necessary to provide the services
You have requested, or for other legitimate purposes such as complying with Our legal obligations, resolving disputes,
and enforcing our agreements. Actual retention periods can vary significantly depending upon the duration of
Our relationship with You, and the nature of the Personal Information provided. Once you have provided Us with
Personal Information, You retain the right to control that Personal Information and its further use.
Specifically, You may at any time opt in or out of receiving promotional messages and offers from us via e-mail,
telephone, and postal mail by notifying Us of Your preferences. You may also access and/or delete Your Personal
Information by emailing Us at firstname.lastname@example.org, or by writing to Us at:
Dial Car, Inc., Attn: Data Protection Officer, 2104 Avenue X, Brooklyn, NY 11235.
In the event We are required by law to retain certain data You have requested be deleted, We will delete that data at the conclusion of the applicable retention period.
Security of Your Data
We are committed to protecting the security of your Personal Information, and to compliance with all applicable data
protection laws, including applicable security breach notification laws. A variety of security technologies and
procedures are used to help protect your Personal Information from unauthorized access, use or disclosure.
All such data is stored on computer systems that have limited access and are in controlled facilities.
When highly confidential data is transmitted (such as a credit card number or password) over the Internet,
We protect it through the use of encryption.
The Website and Service are for use by adults 18 years of age or older. Consistent with the Children’s Online Privacy
Protection Act (“COPPA”), We do not knowingly collect or solicit Personal Information from individuals
under 13 years of age. In the event Your minor child has disclosed Personal Information to Us without
Our knowledge, please notify Us at once so that We may delete the information from Our system.
If you visiting Our Website or contact Us from outside of the United States, you acknowledge that your
Personal Information will be stored and processed in the United States. The data protection and other laws
of the United States and other countries may differ from those in your home country.
Your California Privacy Rights
California Civil Code Section 1798.83 permits Our customers who are California residents to request and obtain from
Us once a year and free of charge, information about the Personal Information (if any) we disclosed to third
parties for direct marketing purposes in the preceding calendar year. If applicable, this information would
include a list of the categories of Personal Information that was shared and the names and addresses of all
third parties with which We shared information in the immediately preceding calendar year.
If you are a California resident and would like to make such a request, please submit your request in writing to:
Dial Car, Inc., 2104 Avenue X, Brooklyn, NY 11235.
Changes to this Policy
We may change and update this Policy at any time and from time to time. Any changes to this Policy
will be posted on our Websites. The most recent version of the Policy is reflected by the version date
located at the bottom of this Policy. This Policy is not intended to and does not create any contractual
or other legal right in or on behalf of any party.
How to Contact Us
If you have any questions about this Policy, please email Us at email@example.com, or
write to Us at Dial Car, Inc., 2104 Avenue X, Brooklyn, NY 11235.
Last updated: August 1, 2018